Shipping Policy

SHIPPING POLICY

At Whitmore & Velvet, every order is handled with care and attention to detail.

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1. ORDER PROCESSING

Orders are processed within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation email with tracking details.

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2. DELIVERY TIME

Estimated delivery time is 5–15 business days, depending on your location.

We work with trusted shipping partners to ensure your order arrives safely and efficiently.

Please note that delivery times may vary slightly due to external factors such as high demand periods or carrier delays.

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3. SHIPPING COSTS

We are pleased to offer complimentary shipping on all orders.

No minimum purchase is required.

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4. TRACKING YOUR ORDER

Once your order has been shipped, you will receive a tracking number via email.

You can use this to follow your shipment until delivery.

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5. DELAYS

While we aim to deliver within the estimated timeframe, occasional delays may occur due to factors beyond our control, including customs or global logistics disruptions.

We appreciate your patience and understanding.

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6. CUSTOMER SUPPORT

If you have any questions about your order or require assistance, please contact us:

info@whitmorevelvet.com

Whitmore & Velvet is always here to assist you.