Terms and Conditions

TERMS & CONDITIONS

OVERVIEW

This website is operated by Whitmore & Velvet. Throughout the site, the terms “we”, “us” and “our” refer to Whitmore & Velvet.

By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms & Conditions.

If you do not agree to all terms, please do not use this website.

We reserve the right to update or modify these Terms at any time.

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1. ELIGIBILITY

By using this site, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.

You agree not to use our products or services for any unlawful purpose.

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2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You agree not to copy, reproduce, resell, or exploit any part of the Service without written permission.

All payment information is processed securely through encrypted systems.

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3. ACCURACY OF INFORMATION

We aim to provide accurate and up-to-date information, but we do not guarantee that all content on this website is complete, current, or error-free.

Use of any information on this site is at your own risk.

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4. PRODUCTS & PRICING

All products are subject to availability.

We reserve the right to:

• Modify or discontinue products at any time  
• Change prices without prior notice  
• Limit quantities per order  

We make every effort to display product colors and details accurately, but we cannot guarantee exact representation on all screens.

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5. ORDER ACCEPTANCE

Placing an order does not automatically constitute acceptance.

You will receive an order confirmation email; however, the contract is only finalized once the order is processed and shipped.

We reserve the right to cancel or refuse any order at our discretion.

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6. SHIPPING & DELIVERY

Delivery times are estimates and may vary due to external factors.

Whitmore & Velvet is not responsible for delays caused by shipping carriers or customs.

Any applicable customs duties or import fees are the responsibility of the customer.

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7. RETURNS & REFUNDS

All returns and refunds are handled in accordance with our Return Policy.

Please refer to our Return Policy page for full details.

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8. THIRD-PARTY SERVICES

Our website may include links to third-party services.

We are not responsible for the content, policies, or practices of third-party websites.

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9. USER COMMENTS & SUBMISSIONS

If you submit feedback, suggestions, or other content, you agree that we may use it without restriction.

We reserve the right to remove any content that is unlawful, offensive, or inappropriate.

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10. PROHIBITED USES

You are prohibited from using this website for:

• Any unlawful purpose  
• Violating intellectual property rights  
• Uploading malicious code or harmful content  
• Harassment, abuse, or discrimination  

Violation may result in termination of access.

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11. DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted or error-free service.

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12. LIMITATION OF LIABILITY

Whitmore & Velvet shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

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13. GOVERNING LAW

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.

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14. CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Continued use of the website constitutes acceptance of any changes.

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15. CONTACT

For questions regarding these Terms & Conditions, please contact us:

info@whitmorevelvet.com  
Whitmore & Velvet